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Customer Support
After-sales service
Dear WEXIS user:
WEXIS constantly pursues excellent service, continuously improves the after-sales service system, ensures that our services meet better standards, and creates more value for customers.
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Frequently Asked Questions
Q
Reasons and solutions for tissue block detachment during frozen sectioning process
A

Reason: This type of problem is usually related to freezing conditions and slicing techniques

Terms of settlement:

(1) Add more embedding agents when organizing embedding;

(2) Be gentle when cutting tissues;

(3) The temperature of the freezing head is low and needs to be adjusted.

Q
txet
A

Reason: This type of problem is usually related to freezing conditions and slicing techniques

Terms of settlement:

(1) Add more embedding agents when organizing embedding;

(2) Be gentle when cutting tissues;

(3) The temperature of the freezing head is low and needs to be adjusted.

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+86 20 87793718
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